Privacy
Policy
Privacy Policy
PRIVACY POLICY
PREMISES
The purpose of this Privacy Policy is to describe how Daimon Solutions manages and processes the personal data of users who visit this website.
This information has been prepared pursuant to:
– Legislative Decree no. 196/2003 (Personal Data Protection Code), updated and amended by Legislative Decree no. 101/2018;
– European Regulation no. 679/2016 (GDPR – General Data Protection Regulation).
The information is written to inform users who interact with the web services provided by Daimon Solutions and the daimonsolutions.com website.
The information is also inspired by Recommendation no. 2/2001 that the European authorities for the protection of personal data, meeting in the Group established by art. 29 of Directive no. 95/46/EC , adopted on 17 May 2001 to identify certain minimum requirements for the collection of personal data online, and, in particular, the manner, timing and nature of the information that data controllers must provide to users when they connect to web pages, regardless of the purposes of the connection.
DEFINITIONS
Personal Data
Personal data is information that allows a natural person to be identified directly or indirectly (e.g. name, surname, email, telephone number).
User
For the purposes of this policy is defined as “user” the natural person who navigates and uses this Site
While browsing this Site, you will receive a notice asking you to authorize the tracking of your “cookies”.
By authorizing the tracking of “cookies”, the user’s usage data will be anonymized (“anonymized cookies”) and will not allow this Website to directly identify the user.
Data subject
If the user visiting this Website authorizes the processing of his/her personal data (by filling in a contact form), he/she will be defined as a “data subject”, i.e. the person to whom the personal data refer.
Usage Data
This is the information that this site collects automatically without directly identifying users.
In particular, the following constitute usage data of this site:
– IP addresses or domain names of the computers used by the user who connects with this Site;
– the addresses in URI notation (Uniform Resource Identifier);
– the time of the user’s request
– the method used to submit the request to the server;
– the user’s country of origin;
– the characteristics of the browser and operating system used by the user;
– the time duration of the user’s visit to the pages of this site;
– the path of the user’s visit to the site, with particular reference to the sequence of pages consulted, the parameters relating to the operating system and the user’s computer environment.
Data Controller
The natural or legal person who decides how the personal data of the interested parties will be used. The data controller determines how the Users’ personal data will be used and guarantees its protection together with the Data Protection Officer (DPO).
Data Protection Officer (DPO)
The natural or legal person who ensures that users’ personal data is protected, through the adoption of technical preventive measures and also through the adoption of internal codes of conduct.
Data Processor (or Manager)
The natural or legal person who is authorized by the Data Controller to process the Personal Data of the data subjects.
This Site
All the web pages of the site https://www.daimonsolutions.com/ that contain information and informative content.
Cookie
Fragment of code that collects data within the device used by the user for navigation.
DATA CONTROLLER AND DATA PROTECTION OFFICER
The data controller of this site is the company Daimon Solutions. Its contact details are:
– email: info@daimonsolutions.com
REGULATORY SOURCES
COMPLIANCE WITH EU REGULATION N. 679/2016 – GDPR (GENERAL DATA PROTECTION REGULATION)
This Privacy Policy complies with the EU European regulation n. 679/2016 better known as “GDPR” (General Data Protection Regulation).
This website and the data controller comply with consideration no. 82 and no. 83 of the EU European Regulation no. 679/2016 better known as “GDPR” (General Data Protection Regulation).
WE THEREFORE INVITE YOU TO READ OUR PRIVACY POLICY, ILLUSTRATED BELOW
PRIVACY POLICY
Scope of data communication
The personal data provided may be communicated to third parties in order to comply with legal obligations, in execution of orders from public authorities legitimately entitled to do so or even to assert or defend a right in court.
Type of data processed and purpose of processing
Navigation data:
Computer systems and software procedures used to operate this site acquire, during normal operation, some personal data that are then transmitted implicitly in the use of Internet communication protocols. This information is not collected to be associated with identified interested parties, but by their very nature could, through processing and association with data held by third parties, allow users to be identified. This category of data includes IP addresses or domain names of computers used by users who connect to the site, URI (Uniform Resource Identifier) of requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in reply, the numerical code indicating the status of the response from the server (successful, error, etc..) and other parameters regarding the operating system and computer environment. These data are used only to obtain anonymous statistical information on the use of the site and to check its correct functioning and are deleted immediately after processing.
Data provided voluntarily by users/visitors:
If users/visitors, connecting to this site, send their personal data to access certain services, or to make requests by e-mail, this involves the acquisition by the owner of the treatment of the sender’s address and / or any other personal data that will be used exclusively to respond to the request, or for the provision of the service.
The personal data provided by users/visitors will be communicated to third parties only if the communication is necessary to comply with the requests of users/visitors themselves.
Modalities of treatment and data retention period
Personal data are processed by automated tools for the time strictly necessary to achieve the purposes for which they were collected.
For users subscribed to the newsletter: as soon as the user unsubscribes from the newsletter, personal data are completely deleted from the internal management system.
For our clients: as soon as the consulting relationship with the client is terminated, personal data is stored for a period of 1 month.
After this period of 1 month, the personal data of former clients or employees are permanently deleted.
Security measures for data retention
This website and the Daimon Solutions company observe specific security measures to prevent the loss of data, unlawful or incorrect use and unauthorized access.
In order to ensure that your data is stored under the most secure conditions, this website and Daimon Solutions use software with encrypted technology and double authentication on access.
This system prevents access to unauthorized parties and prevents the data collected from being read.
Optional supply of data
Apart from that specified for navigation data, users/visitors are free to provide their personal data. Failure to provide them may only result in the impossibility of obtaining what has been requested.
Place of data processing
The processing operations connected to the web services of the above-mentioned site take place at the Daimon Solutions company’s head office, at the company’s head office and/or at the head office of the hosting and/or web site management company and are carried out only by technical personnel of the Office in charge of processing, or by persons in charge of occasional maintenance operations.
No data deriving from the web service is communicated or disseminated. The personal data provided by users who request dispatch of informative material are used only to perform the service or provision requested and are communicated to third parties only where this is necessary for that purpose.
Rights of the interested parties
The subjects to whom the personal data refer (also defined as “interested parties”) have the right at any time to obtain confirmation of the existence or otherwise of such data and to know its content and origin, verify its accuracy or request its integration or updating, or correction.
Pursuant to the GDPR, the interested party has the right to request the cancellation, transformation into anonymous form or blocking of data processed in violation of the law, and to oppose in any case, for legitimate reasons, their treatment
The subjects to whom the personal data refer have the right to:
– Withdraw consent to the processing;
– Obtain confirmation or not of the existence of data concerning their person;
– Know to whom their data are transmitted;
– Obtain the rectification, cancellation, integration of their data;
– Propose a complaint to the Guarantor of Privacy;
– To know if the data are subject to profiling;
– Transfer your data to another provider (right of portability).
If you want to ask for more information about the processing of your data or if you want to exercise one of the rights mentioned above, you can send an email to the following address: info@daimonsolutions.com
On what legal basis we process your data
When we process your personal data for the purposes set out in this Policy we rely on one or more of the following legal bases:
– Consent: we ask for your consent to use your data, to update you on our content, to send you information about our services and for profiling (i.e. to analyze the interests and behaviors of visitors to our site and to improve our marketing campaigns).
– Contractual scope: when you enter into a contract of any kind with us, your personal data will be processed to pursue the purposes of the service you have purchased.
– Legal obligations: when strictly necessary, we will process your personal data to comply with a legal obligation, an order imposed by the supervisory authority, a binding tax assessment.
COOKIES POLICY
What are cookies?
Cookies are pieces of information that a server can send to your PC, smartphone or tablet when you visit a website or use a social network. The same server that sent them, then, can read and record the cookies that are on your PC, smartphone or tablet to obtain information of various kinds.
Cookies have different functions: in many cases they are useful because they make navigation easier and faster, as happens with technical cookies, used for example to save language preferences or a shopping cart. In other cases, instead, cookies are used to monitor users during navigation; the so-called profiling cookies record information about what you buy or might want to buy, analyzing your reading, your hobbies, your travels, to customize the advertising that is shown to you when you open an email or surf on a social network. Then there are third-party cookies, or information that is recorded by sites other than those you have visited and that are used for profiling purposes.
More information can be found on the website of the Guarantor of privacy.
Please note that, by proceeding with the navigation on this site or by clicking on the ok and X buttons on the short information banner, you declare that you have read and accepted the privacy policy and cookies policy and therefore agree to the use of cookies on this site.
Types of cookies we use
Two types of cookies may be used on the site: session cookies and persistent cookies:
– ‘session cookies’ are temporary cookies that remain on your device until you leave the site.
– The ‘persistent cookie’ remains on your device for longer or until you manually delete it.
The cookies used by our site
Technical cookies
Technical cookies are those whose use does not require the user’s consent. These cookies are essential to allow you to navigate a website and use all its features. Without these cookies, which are absolutely necessary, a website could not provide certain services or functions and navigation would not be as smooth and easy as it should be. Such a cookie is also used to store a user’s decision to use cookies on the website. Other technical cookies are those that allow, for example, the saving of language or shopping cart preferences.
WordPress cookies
This website has been developed on the wordpress platform, so it uses cookies implemented by that platform. The cookies stored concern those who have registered an account on the wordpress blog and those who comment on articles.
The cookies used by wordpress are:
– wordpress_[hash]
– wordpress_logged_in_[hash]
– wp-settings- {time}-[UID]
– cookie_notice_accepted (this is the cookie used to store a user’s decision on whether to use cookies on the website)
All of these cookies are persistent and are issued to ensure a better browsing experience on this website.
Profiling cookies
This website makes use of cookies of this type. Advertising cookies are installed to show site visitors content related to their preferences. They can then be used to show advertising content targeted to the interests of the person. Cookies of this type work in collaboration
with third party sites and can keep track of past navigation on pages on different domains. These cookies usually track your IP address as well as other information, some of which may be personal.
Third party cookies
These cookies are used to collect information on the use of the site made by users in an anonymous form such as: pages visited, time spent, origin of traffic, geographical origin, age, gender and interests for statistical purposes and marketing campaigns. These cookies are sent from third party domains external to the site.
Google analytics cookie with anonymized IP
Our pages use third-party performance cookies from Google Analytics with anonymized IP (service offered by Google, Inc.) to allow us to anonymously collect and examine the behavior of visitors while using the site and to improve its usability and user experience. They are defined as anonymous as they cannot be used to identify specific individuals.
Through the use of the Google Analytics panel, it is possible for us to understand whether visits have been made by new or returning visitors by verifying how pages are navigated (entry links, exit links, movement between pages, dwell time, geographical origin, etc.).
For more information about Google Analytics you can consult the sites:
https://www.google.it/policies/privacy/partners/
https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
It is possible to disable the action of Google Analytics through the tools provided by Google. For information on this please consult the site:
https://tools.google.com/dlpage/gaoptout
The cookies used by Google Analytics are:
– _ga (persistent – 2 years)
– _utma (persistent – 2 years)
– __utmb (session)
– __utmt (session)
– __utmz (session)
– _gat (persistent – 10 minutes)
How to control or delete cookies
Most browsers are configured to accept, control or possibly disable cookies through their settings. For more information on cookie management visit the appropriate links:
– Internet explorer
– Chrome / windows phone
– Safari / IOS
– Firefox
For more information about cookies and to manage your cookie preferences (first and/or third party) you can also visit www.youronlinechoices.com.
Social network buttons and widgets
To ensure that the contents of a site can be shared on social networks by visitors to the site, it is possible to integrate into the pages the tools (widgets) made available by the social networks themselves.
These tools (usually blocks of code placed in the pages of the host site) can collect third-party cookies installed by social networks (eg Facebook, Twitter, YouTube, etc..); the site does not share any information with these widgets.
For further information about the cookies of the main social networks you can visit the sites:
– Facebook privacy
– Privacy Instagram
– Privacy Youtube
– Twitter privacy
– Privacy LinkedIn
– Pinterest privacy
– Privacy Whatsapp
– Privacy Telegram
Consent to the use of cookies
Please note that if you do not consent to our use of cookies and you choose to disable the cookies we use, this may affect your user experience while visiting our site (by preventing you from seeing certain parts or certain web pages).
SECURITY PROTOCOLS
This website uses the “https” (Hypertext Transfer Protocol Secure) secure communication protocol.
The “https” protocol is used to ensure secure communication between two computer devices connected to the internet network.
In this way, if you fill in one of the contact forms inside our site, your message will be transmitted within an encrypted connection, through asymmetric cryptography (thanks to the TLS – Transport Layer Security and SSL – Secure Sockets Layer protocols).
The “https” protocol guarantees
– the authentication of the visited website;
– the protection of privacy (confidentiality);
– the integrity of the data exchanged between the communicating parties.
We use the “https” protocol to protect your data through a bidirectional encryption of communications between a client and a server.
This allows us to protect your data from possible operations of:
– eavesdropping à action by which the private conversation between the parties is secretly intercepted without their consent;
– opertampering à literally “tampering or alteration of communication”, an action by which the contents of a web communication are falsified.
In practice, the “https” protocol guarantees that
– the user is communicating exactly with the intended website (as opposed to a fake site);
– the contents of communications between the user and the website cannot be intercepted or altered by third parties.
PROFILING AND MARKETING ACTIVITIES
The Daimon Solutions company, through this website, carries out marketing and profiling activities.
Marketing and profiling activities are carried out only in respect of persons who have given their consent to the processing of their personal data.
The purpose of marketing activities is to make Daimon Solutions’s services and contents known to the persons concerned who have given their consent to the processing of their personal data.
Profiling activities are carried out in order to measure the results of marketing campaigns; these activities consist of collecting and processing data on users interested in a service in order to divide them into groups based on their behavior.
In order to carry out marketing and profiling activities, the Daimon Solutions company uses the following tools.
Facebook Pixel
This website uses a script named “Facebook Pixel”.
We use this tool to collect statistical data that allows us to measure the effectiveness of paid advertising.
Thanks to the Facebook Pixel, we can understand the actions people perform on our website. The data we collect is used to:
– Ensure that ads are shown to the right people;
– Create audience groups to target ads to;
– Take advantage of additional advertising tools on the platform on which we advertise.
We use the Facebook Pixel to perform “remarketing” and “retargeting” activities; through these activities we use the cookies you leave on our site, without identifying you. In this way, your navigation data is not linked to your identity and personal data.
The data collected through the Facebook Pixel is used only by us and by external professionals who support us in our online marketing and advertising activities.
Linkedin Insight Tag
This website uses a script named “Linkedin Insight Tag”.
The LinkedIn Insight Tag is a code snippet, in lightweight “JavaScript” language, that adds a cookie to users’ browsers each time they visit the site.
Using this tool, we can record when a Linkedin member performs a certain action on our website (such as booking a service or leaving an email).
We use this tool to collect statistical data that allows us to measure the effectiveness of paid advertising.
Using the Linkedin Insight Tag, we can understand the actions people perform on our website. The data we collect is used to:
– Ensure that ads are shown to the right people;
– Create audience groups to target ads;
– Leverage additional advertising tools on the platform we advertise on.
We use the Linkedin Insight Tag to perform “remarketing” and “retargeting” activities; through these activities we use the cookies you leave on our site, without identifying you. In this way, your browsing data is not linked to your identity and personal data.
The data collected through the Linkedin Insight Tag is used only by us and by external professionals who support us in our online marketing and advertising activities.
TikTok Pixel
This website uses a script named “TikTok’s Pixel”.
We use this tool to collect statistical data that allows us to measure the effectiveness of paid advertising on the social network called “TikTok”.
Thanks to the TikTok Pixel, we can understand the actions that people with a TikTok account perform on our website.
The data we collect is used to:
– Ensure that ads are shown to the right people;
– Create audience groups to target ads;
– Leverage additional advertising tools on the platform we advertise on.
We use the TikTok Pixel to perform “remarketing” and “retargeting” activities; through these activities we use the cookies you leave on our site, without identifying you.
In this way, your navigation data is not linked to your identity and personal data.
The data collected through the TitkTok Pixel is only used by us and by external professionals who support us in our marketing and online advertising activities.
If you have a TikTok account, we do not collect any personal data that you have entered on TikTok.
After running an advertising campaign on TikTok, we analyze some statistical data, which is processed by TikTok’s platform dedicated to advertisers.
In this way we study the way TikTok users interact with our advertising content, without directly identifying the recipients of the ads and without processing their personal data entered into the platform.
Newsletters and email marketing software
If you decide to subscribe to our newsletter, we will ask you to enter your personal data (first name, last name, email) in a contact form.
We will use your personal information to send you emails that will update you on our content (blog articles, videos, etc..).
If you opt-in to receive “updates on our services,” we will use your information to send you emails explaining whether our services may be useful to you.
When you enter your information in the contact form, the data will end up in Active Campaign’s email marketing software.
Access to the Active Campaign software is covered by end-to-end encryption; we use a dual authentication process to access the software, which prevents third parties from accessing the data in our account.
The data collected on Active Campaign is only accessed by us and external professionals who support us in our email marketing efforts.
You can choose to unsubscribe from our newsletter at any time; to unsubscribe you can click on a specific button that you will find inside our emails.
After clicking on the unsubscribe button your data will be deleted immediately from the “email marketing” software.
Messenger BOT
To manage our newsletter, the publication of our content and the communication of our commercial offers, we may use a chatbot within the Facebook messaging application called “Messenger”.
You can opt-in to receive our communications, either by email to your mailing address, or by signing up for our Messenger BOT.
Our Messenger BOT collects your personal information entered on Facebook (first name, last name, email) and uses it to send you messages in the Facebook messaging application called “Messenger”.
We will use your personal data to send you chat messages that will contain updates on our content (Blog articles; Podcast episodes; videos; communications about our services).
When you agree to sign up for our Messenger BOT your personal data entered on Facebook (first name, last name, email) will end up in an external software called ManyChat.
Access to ManyChat software is covered by end to end encryption.
To access the software we use a double authentication procedure; this tool prevents third parties from accessing the data in our account.
Data collected on ManyChat is accessed only by us and by outside professionals who support us in our Messenger marketing efforts.
You can choose at any time to unsubscribe from our Messenger Bot; to unsubscribe you can click on a specific button that you will find inside our chat messages.
After clicking on the unsubscribe button your data will be deleted immediately from “ManyChat” software.
SERVICES
In this section we will explain how we use your data if you request one of our services.
Daimon Solutions services
When you request one of Daimon Solutions’s services, we use the data you have entered in the contact form to respond to your requests and to provide you with the service you have chosen.
In order to protect your data, we adopt predefined processing procedures and follow an internal code of conduct; in this way we protect your data securely.
In processing your data we may use:
– “cloud” storage tools, applications or services;
– email tools, applications or services;
– data transfer tools, applications or services such as Wetransfer.
These activities may involve the transfer of data to servers located outside the European Union, regardless of our wil
To perform our services we use the following software: Gmail, Google Drive, Google Calendar, Calendly, Dropbox, Slack, Zapier, Activecampaign, Aruba Stripe, .
We invite you to consult the privacy policy of these programs by clicking on these pages:
– Gmail
– Google Drive
– Google Calendar
– Google Privacy Policy
– Active Campaign
– Dropbox
– Slack
– Zapier
– Aruba
– Stripe
– Calendly
If you request one of Daimon Solutions’s services, your personal data will only be disclosed to third parties when it is necessary for the processing of your file.
The parties to whom we may disclose your personal information are:
– Daimon Solutions’s internal staff and contractors who will be contracted to process your project;
– External Web Agencies that collaborate with us for the operational realization of your project;
– External professionals who will be contracted for the processing of your project;
– External accounting professionals who collaborate with us for the accounting management of our company;
– Public Administrations (if it will be necessary to contact them for the processing of your project).